Have questions about our products, installation, or warranties? Find answers to the most common questions below. If you can't find what you're looking for, our team is here to help!
We offer 20-year warranties on most of our products. Specific details vary by product - our representatives can provide all warranty details before your purchase.
Yes! We offer financing with affordable monthly payments and quick approvals through our partner FinanceIt. Ask our representatives about the different options available.
Most installations are completed in a single day. More complex projects may take 2-3 days. We'll give you an accurate estimate during your free in-home consultation.
We use premium materials like high-performance steel, PVC and aluminum. Each material has its advantages - our experts can help you choose the best one for your home and budget.
Our products require very little maintenance. Occasional cleaning with soapy water and a soft cloth is sufficient. We provide detailed maintenance instructions with each product.
Contact us immediately at (450) 999-0433. Our customer service is available 24/7 to answer all your questions and resolve any issues.
Absolutely! All our products meet or exceed ENERGY STAR® standards. They are designed to reduce energy loss and save you money on your heating and cooling bills.
Delivery times vary from 2 to 6 weeks depending on the product and season. We'll give you an exact delivery date when you order and keep you informed at every step of the process.
Most standard window installations take 30 to 60 minutes per unit. For doors or complex projects, allow 2 to 4 hours. We protect your home during the process.
Our aluminum windows and steel doors are the most resistant options. High-end PVC also offers excellent durability.
Use warm soapy water and a soft cloth. Avoid abrasive cleaners or tools that could scratch surfaces. Clean the tracks 2-3 times a year for optimal operation.
We strongly discourage self-installation. Improper installation voids the warranty and can cause sealing problems. Our certified installers guarantee perfect work.
Our consultants will guide you through the options (double-hung, casement, fixed, etc.) based on your ventilation needs, view, natural lighting and architectural style.
Yes! Orders of 10 windows or more receive a discount ranging from 10% to 15%. Our sales representatives will be happy to provide you with the detailed terms.
